Email and SMS Marketing Agency in Sussex

Automated email and SMS campaigns that nurture leads and drive repeat sales

Email & SMS Marketing for UK Businesses

Double Media is a Sussex‑based email and SMS marketing agency helping UK brands turn subscribers into loyal customers. Our team plans, writes and manages targeted email campaigns and SMS broadcasts that drive repeat purchases, recover lost revenue and keep your brand front of mind.

Whether you need ecommerce email marketing, automated customer journeys, bulk SMS campaigns or ongoing newsletter management, we design data‑driven campaigns that hit the right audience at the right time. From strategy and copy to design, segmentation and deliverability, everything is handled in‑house.

We've helped dozens of UK businesses increase open rates, boost click‑throughs and grow revenue with tailored email and SMS marketing strategies that build stronger customer relationships over the long term.

Email & SMS That Perform

Direct, measurable and profitable - our email and SMS marketing services plug straight into your sales funnel.

  • Specialist email and SMS marketing team inside a full‑service agency
  • 100% in‑house strategy, copywriting, design and automation
  • Real‑time performance dashboards for opens, clicks, revenue and ROI
  • Sussex‑based email and SMS agency working with brands across the UK
Email & SMS Team

Email Marketing Services

From one‑off newsletters to full Klaviyo email automation, we build campaigns designed to maximise opens, clicks and sales.

  • Custom email templates built in Klaviyo and major ESPs
  • Segmentation and dynamic content based on behaviour and purchase history
  • Revenue‑driving flows: welcome, abandoned cart, win‑back and post‑purchase
  • Ongoing A/B testing and weekly sends to keep performance improving
Email Flows

SMS Marketing Services

High‑intent SMS marketing campaigns built for speed, reach and revenue — perfect for flash sales, VIP drops and timely reminders.

  • Personalised bulk SMS campaigns with clear tracking
  • Two‑way conversational SMS for support and sales
  • Automated cart‑abandon and back‑in‑stock SMS alerts
  • Fully GDPR‑ and TPS‑compliant SMS marketing setup
SMS

Email & SMS Automation

Automated email and SMS journeys that work together to increase revenue with zero extra effort from your team.

  • Cross‑channel welcome and onboarding journeys
  • Post‑purchase and re‑engagement flows that drive repeat orders
  • Behaviour‑based triggers for browse, cart and lifecycle events
  • Full Klaviyo / Attentive automation setup and sync
Automation

Our Email & SMS Process

From initial audit to revenue lift - here's how we run email and SMS marketing for your brand.

  • Audit & Discovery: tech stack, data and current performance
  • Strategy Development: segmentation, journeys and revenue goals
  • Content Creation: copy, design and offer strategy
  • Campaign & Flow Setup: build, QA and launch across email and SMS
  • Optimisation & Reporting: testing, scaling and clear performance insights
Process

What Our Clients Say About Us

Brandon

Brandon

Diamond Pressure Cleaning

“Cannot recommend these guys enough, professionalism was impeccable, and the service was absolutely amazing!”

debbie waite

Debbie Waite

Stronger Inside and Out

“Ryan was keen to get stuck in and help improve the technical aspects of my business. I was struggling linking my different systems and Facebook pixels were giving me a headache! Ryan was easy to work with, efficient and very professional. I would highly recommend him. ”

Emma

Emma

Buchan Rum Architects

“Ryan was amazing!! I learnt so much in our power hour session that I can now go away and more competently use Instagram and Facebook for our business. Such a useful session that will help us so much! Thank you Ryan!”

Sophia

Anna Florio

“What stood out most was the clarity, generosity, and wisdom Ryan brings to every answer.His insight is current, practical, and grounded in experience - and through his comments and guidance, my trust in him has only grown.That’s why I’ve decided to hire Ryan for my upcoming projects. He’s exactly the kind of expert I want in my corner when it comes to building an online presence that truly works.I can’t wait to start working with him!”

ian

Ian

Sweetness Cleaning

“I couldn’t recommend Ryan more highly. I was worried about the appointment initially because I knew I’d need a lot of help but Ryan was brilliant, patient and answered all the questions I had. I’ve got a really good guide on how to improve my online presence and how to make what I already had look better. With the ongoing support I also feel more confident in what I’m doing and if I have a wobble I can always check. Thank you so much Ryan I appreciate all your help!”

Frequently Asked Questions

They’re the highest-ROI channels available — direct, personal, measurable, and perfect for retention, reactivation, and sales.

Our role: We build automated flows and campaigns that turn subscribers into repeat customers.
Most businesses see best results with 2–6 emails per month and 1–4 SMS for promotions/reminders. We test to find your sweet spot.

Our role: We create a cadence that maximises revenue without annoying your audience.
Personalised offers, abandoned cart reminders, new product launches, educational newsletters, and exclusive promotions.

Our role: We write high-converting copy and design beautiful templates tailored to each channel.
Through lead magnets, pop-ups, checkout incentives, and social campaigns — all GDPR/PECR compliant.

Our role: We design and implement list-building systems that grow fast and stay clean.
Open rates, click rates, conversion rates, revenue per email sent, and overall ROI.

Our role: Full monthly reporting plus real-time dashboards so you always know what’s working.
Yes — Klaviyo, ActiveCampaign, Mailchimp, Shopify, HubSpot, etc.

Our role: We set up seamless automations based on behaviour, purchase history, and lifecycle stage.
Clean lists, proper authentication (DKIM, SPF, DMARC), engagement-focused content, and consistent sending.

Our role: We manage deliverability so your emails and SMS land in inboxes, not promotions or spam.
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Are you ready
to grow?

Marketing support that feels in-house.

Request a complimentary marketing audit today.

Request Your Free Audit

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